Y2K All Over Again as Windows XP Ends Support

Windows XP turned 12 recently and Microsoft will end support on April 8. What does this mean for the average consumer? Not much. Your computer will still work tomorrow and the next day. If you’re still using XP then you might want to think about upgrading. If its a computer that Danny the Computer Guy has worked on and its still on Windows XP, there’s a good chance it won’t handle anything else. I’ve only seen 4 or 5 systems that were beefy enough to handle Windows 7 nicely that I did talk with the client about upgrading.

So what does all this End of Life talk mean for the average consumer? It means XP is old. Old tech is fine, but eventually needs to be replaced. If you are still on XP, think about upgrading. If you are running Windows XP upgrading to 8.1 will be a mistake. Chances are your computer is underpowered and Windows 8.1 would not run well on it. If I worked on your computer in the last 3 years and did not talk to you about updating the OS to Windows 7, chances are it would not handle Windows 7 nicely. Sure, it would work, but it would be slow and not worth it.  I tell people to look at the sticker on their computer. You can generally go up or down one OS without a lot of problems. XP to Windows 7 is two, W.8 is three. That’s too big of a jump for the tech. Some pieces of old hardware may not work. I’ve seen sound cards, wireless cards and other things not work with Windows 8. If you are still on XP, and the end of support scares you, you are honestly better off NOT upgrading, but going and buying a new modern computer. Used Desktops typically run 150-300 and go up from there, used laptops about the same. But what if you don’t want a new computer? If you do not want to buy a new computer, I am offering a Windows XP evaluation and security upgrade for $49 which includes a tune up, updated security protection and a modern browser. Call today, sleep better tomorrow. Check out this website for further details about microsoft office certification training

 

Windows 8 : Should you downgrade?

Do you have Windows 8? Do you like it? If you do, please skip this article.

If you do not, please read on. I have an excellent solution that will make your Windows 8 laptop or desktop faster and easier to use.

Most of my clients and the people I have spoken with do not like it very much. Loss of the tiled windows, loss of the start menu (really? remove the #1 used interface from Windows?), the ‘Metro’ User interface and other things. Coupled with the fact that it does not play well with certain hardware makes it a nightmare for customers. Unless you like it. I’ve met 2 clients this year who like it, many do not. Is this truly a downgrade you say? If a program works better than why did Microsoft create Windows 8. Because that’s their job- to make software. They made it not because they needed to but because they had to. Stock price was falling and they felt they needed to do something to gain back lost market share.

I have been offering a Windows 8 Downgrade to Windows 7. Your computer will be faster and easier to use, with the familiar logos and most importantly a Start Menu that works.

$75 if you need data recovered and replaced (not a new computer)

$50 for new computers without any data that needs to be recovered.

Call for details.

FBI Moneypak Virus/Malware/Ransomware Problem

Lately I have seen a LOT of this problem. You’re surfing the web and all of a sudden, the screen goes black and a box pops up stating the FBI/DOJ has locked your computer. In order to remove the box, you have to do a Moneypak transfer for $200. DO NOT DO THIS, you will only waste money as this will not unlock it. Do not attempt to fix your computer yourself, System Restore will not help you and can only make things worse.

This is picked up and caused by surfing the internet with inadequate virus/ malware protection. This is really not a computer virus, but more of what we call ‘ransomware‘, as it actually attempts to hold your computer hostage. Despite what the Geeks at Geek Squad have said (according to a client), this is not a hard problem to fix, however its well beyond the scope of a normal user.

If you have this problem, call me. I can fix. You won’t lose any of your data, and it takes about 2 hours (or less) Cost $60. (Special price as I see this a lot) NOW OFFERING REMOTE VIRUS REMOVAL (may not be available in severe cases) for $25 more. Most of the time I can repair this issue same day. Drop it off in the AM, Pickup in the PM. Drop off after 3, pickup next day.

If you do not have this problem, save my number, you may need it. But I would definitely update whatever antivirus program you are currently using. If you do not have an antivirus, I recommend Microsoft Security Essentials. Its a good solid, free antivirus, built by Microsoft. You can find it here. I would also make sure Windows is up to date. To do this click on the start menu and find windows update, follow the directions from there.

Why you should not use a Universal Laptop Power Adapter

One Power Adaptor/Charger to Rule them All?  Not So Much..

I’m writing this because I am seeing a trend. A trend in people replacing their original laptop Power adapter (Charger) with Universal Power Adapters (Chargers). These universal ones can come with different tips or you buy the tips separate. Some also have the ability to charge the laptop from a car, boat or other 12V Dc power point. While not all of these universal adapters are bad, they can cause problems. I have lots of experience with universal type chargers, using the Kensington Wall/ Ultra , a couple different ones from Targus and a few other ‘non’ major brand types.

Let’s look at some of the problems created by Universal type Laptop Chargers-

Has your Email been Hacked? Applies to AT&T/Bellsouth and Yahoo Email Accounts

Are you sending emails to your friends with the subject “Hi”, “Hey” or no subject without your knowledge?
Are you getting error messages when you open your email saying mail could not be received or sent?
Are your friends calling/emailing you and telling you to stop sending emails or that your email has been hacked?
If so, chances are your email password has been hacked.

5 tips to keep your laptop screen intact and uncracked

Lately I’ve been seeing a LOT of broken LCD screens on Laptops. Some have been dropped, stepped on, fell off the desk, or even fell off the roof of the car..

How to keep your laptop screen intact and unbroken:

1. Never place it on the floor. That’s a great way to get it stepped on by you, a child or a dog. Yes, dogs are heavy enough to crack LCD screens.

2. Always have it on a flat and stable surface.

3. Don’t put anything heavy on top of it. Books especially are a no-no.

4. Don’t put it in a bag with anything else.

5. Always close the screen when you aren’t using it. If it were to get bumped or fell, it would absorb the shock better closed.

Remember to be careful with your laptop. Laptops can be fragile sometimes and all it takes is one drop or bump and WHAM your screen is shattered in to many little pieces.